- What is FanManager?
- What is a Street Team, and what do I have to do?
- How do I sign up for a campaign?
- Can I sign up for more than 1 show?
- How do I make a report?
- What are the rewards?
- I signed up for a campaign and where are my materials?
- Where do I get my tickets, and what happens if they are not there?
- Where is the free merchandise I was promised?
- What is the purpose of POINTS?
- How do I get POINTS?
- Why do you need my address and phone number?
- How do I update my info? (mailing address, phone number, etc…)
- Why do I have to sign up for FanManager in order to help a band?
- Do you sell my information to 3rd parties?
- How do I unsubscribe from your emails?
- I’m an artist / band, and would like to contact you about your services. How do I do that?
What is FanManager?
FanManager is a full service street and online marketing company. The band you want to help has hired us to overlook and manage its Official Street Team as well as other services.
What is a Street Team, and what do I have to do?
As a member of a FanManager Street Team, you help actively spread the word of a band, tour, album, product, etc through some of the different materials and tools that we provide for you.
It’s on an opt in basis, so you decide whether or not you want to participate in a band’s “campaign”. So if one doesn’t look fun for you, you can always wait for the next one to be announced.
Here are some examples of the work you may be required to do (if you sign up for a campaign)
• Hanging up about 10 posters
• Passing out some fliers or other promo at like-minded shows, head shops, skate shops, (anywhere a potential fan would normally hang out).
• Hosting banners on your social networking pages
• Using digital tools to help promote across the internet
How do I sign up for a campaign?
Once you have signed up on a street team, you have entered its email list. When we have a campaign to announce, we will announce it with a HTML email. Inside the email will be more information on how to sign up. Usually it involves checking a box at the end and hitting a submit button.
From there we will look at the respondents and fill out our team. Once we have our team picked out, we will send out materials as well as emails explaining how to report.
Can I sign up for more than 1 show?
Usually we only allow one show per person per campaign. This is so more fans can participate. We also would prefer it that you helped out for a show within a 50 mile radius of where you live. We understand some people travel far distances to see shows, but strategically it makes better sense that you help out for a local show. Also, if there are multiple shows within your 50 mile radius, sign up for the show in the smallest market for your best chance.
How do I make a report?
PHYSICAL STREET TEAMS
For our street teams who have physical materials, we would like 5-10 pictures of your work and / or a detailed report which can be filled out by clicking the “Report Your Work” button on the respective Street Team page. We would like to know what you did, where you hung your posters, what shows you passed out fliers, etc….
Your reports are due the day before your show at 5 PM PST, unless your show is on a weekend. If your show is on a weekend, they are due the FRIDAY BEFORE AT 3 PM PST. This is to insure that we can get your name on a guest list on time.
DIGITAL STREET TEAMS
For our digital street teams, we would like you to take “screen shots” of your work, as well as provide us links where we can see your work. You can upload this info by clicking the “Report Your Work” button on the respective Street Team page. Please get us your report before the designated due date. This is to insure that we can fully reward you!!
This work can be done at any time by hosting any of the banners on your team’s page. This is also a great way to gather points for yourself if you are new to a team!
What are the rewards?
The main rule is the more work you can show us, the more rewards and points we can give you!! Also, rewards depend on the type of campaign.
Our rewards include: free tickets, merchandise, meet & greets, signed memorabilia, CDs, DVDs, download codes
I signed up for a campaign and where are my materials?
Unfortunately, we have a limited amount of spots on our street teams. This is due to the cost of materials and limited amount of tickets and other rewards we have available for a campaign. If you didn’t receive any correspondence, you were unfortunately left off of the team.
We try and work it out so that there are a certain number of “veterans” and new people to help keep our teams fresh. Our suggestion in the future is to try and sign up once the initial email is sent out. This will give you a much better shot if you live in a big market.
Where do I get my tickets, and what happens if they are not there?
After you send in a report, we will contact you explaining what you have been rewarded.
• Tickets are available at WILL CALL (unless we note otherwise) Please arrive early at the venue, strange things happen when it gets close to show time..
• You must have some form of I.D. to pick up your tickets as well, so if you gave us a fake name, email us before you report…☺
If your ticket is not at will call, and you have been promised one, one of the following things might have occurred.
• You are a little early, and the guest list has not made its way down to the booth yet. Ask if the band’s guest list is there.
• Sometimes there is a lost of communication, in that case, please give Erik a call at 310-714-7761, and we will try and straighten out the issue and will get you into the show. This happens very rarely.
Where is the free merchandise I was promised?
What is the purpose of POINTS?
The new points system is set up mainly to try and instill a “friendly competition” amongst the street team. Also, we have a points system to give you perks time to time, and they can but not always decide in tiebreakers in the following categories:
• Additional Rewards (Tickets, Merch, etc.)
• Spots on a Street Team for a very active market
• Team Leaders for specific markets
• Street Teamer of the Month Awards
A good way to help gather points if you are new is to do some of our Digital Street Team work. Host banners and widgets on your social networking pages, create discussion in online communities and report it back to us. This will get you a leg up on your fellow street teamers and can result in you receiving a spot on a team over them. The important thing is to have fun with it and make it enjoyable for yourself!!
How do I get POINTS?
You receive points by reporting your work to us. To do this visit the team’s page for which you are reporting for and click on the “Report Your Work” button. There, you will see categories and how many points for each of those submissions. Points and Rewards will sometimes vary depending on campaigns and which team you are helping. Also, rewards are usually given after each submission. Rewards are below:
75 Points = 1 Free Ticket
100 Points = 2 Free Tickets
150 + Points = 2 Free Tickets + other rewards (merch, etc..)
250 + Points = 2 Free Tickets + VIP
Why do you need my address and phone number?
We need your mailing address so that when you sign up for a campaign, we can mail you packages that contain the promo material. So please give us a good one that you have access to. Materials and shipping are an expensive cost to the band, and we hate to see bounced packages and materials that go to waste.
If we see you signed up for a show in Oregon and have a Florida mailing address, we will normally skip your submission. We understand a lot of you could be in college and away from home, but we need you to be near that market for at least 3-6 weeks before your show. So please give us the best address for that to happen.
We need your phone number so that we can contact you if something goes wrong with a show you are attending. Also, we like to give a couple friendly calls during a campaign to check up on your work.
You can update your info in every email we send out.
How do I update my info? (mailing address, phone number, etc…)
You can always update your information in any email we send you
Why do I have to sign up for FanManager in order to help a band?
You have to sign up for an account on FanManager so you can access your profile and have the ability to sign up for campaigns.. You only have to sign up once, and can then help out on any campaign for any of our artists. It just makes things more manageable for everyone involved.
Do you sell my information to 3rd parties?
No, we never give out any information to anyone not directly associated to the band you signed up for.
How do I unsubscribe from your emails?
The easiest way to unsubscribe yourself is in a email we sent you. This is located at the bottom of the page. However, this will only unsubscribe you from the particular artist/band email list.
I’m an artist / band, and would like to contact you about your services. How do I do that?
First, Thanks for your interest. We always look forward to working with new and exciting artists!!. Please visit our contact page, and fill out the proposal form the best you can. We will review it and reply usually within 5 business days.